When a patient walks through your front door, do they see your front desk staff scrambling to keep up, or do they see a pleasant and welcoming team that runs the office efficiently?
Disorganization makes people uncomfortable, and a frenzied office environment increases an already nervous patient’s stress as soon as they arrive.
Fortunately, the right technology can make your practice a more enjoyable place for your patients and colleagues. Here are a few reasons to exchange the analog chaos for a calmer, more streamlined digital environment.
Not having the tools needed to do your job well is a big reason for inefficiency. When your front desk team has the right tech tools, things get done better and faster.
Utilizing tools such as automated patient reminders and digital forms that capture and store patient details can help to eliminate busywork. Your team can then take the time they would have spent with the phone and scanner to provide stellar customer service to your patients.
Improve the Patient Experience
Investing in the right technology improves your customer experience and sets your practice apart from the rest.
Automated voicemails and text messages let your patients receive reminders on their own time as opposed to answering their phone during the workday. Today’s credit card chip readers and mobile payment options improve the ease and security of in-office payments.
The right digital forms tool retains information from a patient’s prior visits, and the large, clear displays increase accessibility for those with visual impairments.
Show Your Team You Care
You appreciate your team — why not show them by investing in tech that helps them do their jobs better and with less stress? Feeling valued in the workplace boosts job satisfaction, and a recent study shows that happiness can boost productivity by as much as 20%. That’s an ROI that’s hard to ignore, and your practice will be a more pleasant place for it.
What are You Waiting For?
Patients will notice when the stress that they associate with minor aspects of a dental appointment — poorly timed reminder calls, archaic payment methods, and repetitive paper forms — suddenly vanish when they visit your practice. Your team will notice when they are able to spend less time on busywork and more time on what really matters.
So what are you waiting for? Now is the time to invest in tech that sets your practice apart from the rest.
Find out how DentalForms can help give you the tech advantage. Click here to schedule a free 30-minute live demo.