Gathering a thorough health history at the beginning of every dental appointment is the first step to providing your patients with great care. An updated health history gives insight into medications, procedures, and pre-existing conditions that might affect a patient’s treatment.
But even the most comprehensive health history forms can still leave room for error. If you’re still using paper forms, it’s possible to miss important information due to a patient’s sloppy handwriting or the rush of a busy day. Unfortunately, if a condition or medicine that affects treatment isn’t caught, the patient can be at risk for serious complications.
Digital check-in forms are a step in the right direction, but they too can fall short. That’s why DentalForms uses High Value Answers to highlight the important details at the beginning of every patient’s visit.
High Value Answers Deserve High Visibility
When building a digital form with DentalForms you’re given the opportunity to label specific answers as “high value.” If a patient provides one of these answers, the information appears in a special section at the top of the form.
For example, consider the checklist of medical conditions that appears on most health history forms. All of the conditions on this list are important for a dental team to know about. However, some conditions like diabetes, HIV, and cancer can change the approach needed for a routine cleaning.
Imagine that your patient checks yes to joint pain, dizziness, and cancer on their health history. While all of these answers will appear in their normal spots on the list, cancer (an answer you’ve marked as high value) will also appear at the very top of the form. This extra step provides risk reduction for the patient and dental team alike.
Who Decides What Answers Are High Value?
You do! Any question can be flagged as high value. Relevant pre-existing conditions are just one option—recent procedures, a primary physician, or medication allergies are other examples.
You can use this feature to increase case acceptance as well. If you’re promoting an elective service, like tooth straightening, High Value Answers can highlight a patient’s interest before they’re brought back for treatment. Immediately knowing which patients are interested helps to cue up conversations about whether these services are right for them.
Why Are High Value Answers So Important?
By reducing risk and highlighting opportunities to increase case acceptance, High Value Answers in DentalForms can help you provide excellent patient care while protecting and growing your practice. Click here to learn more.